Testimonials

Visited Dr Valdez for my eye infection that I wasn't aware of. I walked out with a peace of mind of understanding what is currently going on and how to take care of the problem going forward. 100% recommended !

Very friendly and professional staff members that really take the time to help you

Found the office to be highly professional, accommodating and efficient. Dr. Valdez was thorough with my exam and addressed all of my concerns. I will recommend Dr. Valdez to my family and friends.

I took my daughter there to get an eye exam for glasses and I was very impressed with the service that I decided to come back to have an eye exam myself. I was most impressed with Kerry when it was time to select a frame and lenses for our daughter. Kerry was very patient and was not pushy. My experience was not the same on the day of my exam. Kerry wasn't there that day so another female staff assisted me in picking out a frame and lenses. Let's just say the service I received was far below that of Kerry and what I was expecting. Ten days after my exam and picking out the frame and lenses, she called and left a message letting me know that my frame and lenses haven't been sent to the lab to be made because there were complications with my insurance. I was very upset about what had happened, she could have called and let me know sooner instead of waiting for 10 days. I immediately called Kerry and let her know what has happened. Kerry let me know that she would take care of things for me. Kerry even called me back within a few hours to let me know that she sent everything to the lab and wanted to call and let me know so I can have peace of mind. Thank you Kerry for going out of your way to provide such outstanding customer service. I strongly recommend calling ahead to see if Kerry will be working before you come in so that you will receive the best service as I did. In case if Kerry is not there, be sure to ask for Tomas.

Very helpful and knowledgeable.

Great service and great staff.

Dr. Valdez is really nice and professional. Unfortunately the staff is not so friendly.

Very nice doctor and great hours. However, i wasn't on the schedule somehow and almost wasn't taken in so i was worried.

Incredibly professional from making the appt to ordering glasses.

Stopped by to see if they took my insurance, they did! Kerry is a HUGH asset to Optic Gallery, she had me sign a form, got my records from my previous eye doctor in Washington State. Dr Valdez did my eye exam. Can't wait to go pick out new glasses with Kerry's help.

The best eye doctor, staff, and facility.

Clean, professional and friendly. I don't think these contacts will work for me, but it was not because of anything you did. The only thing I suggest is that you stock additional brands for customers to choose from. Mike

My experience with Optics Gallery was an amazing one..not only are the staff with their welcoming attitude and their professionalism,to Dr. Valdes with her excellent bed side manner,so to speak,made the entire experience worth it..I've already recommended them to everyone I know..I plan to keep on being a satisfied patient

Check in and being seen time was short. X-ray immediately after being seen. Doctor was polite and got back to me right away. Only issue was checkout. Due to shortage of nurses it took me two or more hours to be released.

It is important to me that I maintained my visual health. I am a senior with diabetes and routine eye check ups are a must. I have been a patient of Dr Anne Valdez for almost 5 years now and am so thankful that she had maintained my 20/20 vision all these years. Apart from providing the best lens fit over the years, she check my eyes for any diseases that comes as complications from DM, such as Glaucoma, Retinopathies, or Cataracts. One thing also she provides excellent management of my dry eyes. It is always a pleasant experience coming to her and now that she has her new clinic opened, I checked it out and was amazed as to how spacious and clean it was. I thought I was in a mall. Her staff emanates same energy and enthusiasm like Dr Valdez in assisting patients/ customers. I highly recommend Optic Gallery Horizon Ridge clinic for all your eye needs and more. Congratulations Dr Anne Valdez and to all the staff!

Office is new, nice, and clean with very friendly, welcoming staff and a vast selection of glasses!

I haven’t been to an eye doctor in years and my son (who was 1 at the time) broke my frames. This being my 5th pregnancy, my eyes were starting to hurt and feel strained. The timing was PERFECT for me to make my eye exam with Dr. Valdez and it was both professional AND pleasant. Her office space is perfectly clean and welcoming…the staff was all smiles and very helpful. Dr. Valdez is extreme knowledgeable and seemingly passionate in her career and it was refreshing to hear. I got the exact help I wanted in picking out frames and lenses…I am OVERLY anxious to come back and pick them up. What a team! What a nice place!

This was my first time visiting the Optic Gallery Horizon Ridge office, and I was very satisfied with my visit! The new office was welcoming and had lots of selections of glasses. My appointment went smoothly thanks to Dr. Valdez's hospitality and professionalism. She made sure I got the new prescription I needed and fit me for new contacts, which was much more comfortable for me to wear. She truly cares about her patients and her staff. The staff was also friendly, helpful, and accommodating to my family and I when it came to trying on frames and finalizing our appointment details. I was able to walk out of my appointment with a year supply of contacts and upgraded lenses for my glasses! I recommend coming to the Horizon Ridge location because of the wonderful service Dr. Valdez and staff had done for me and my family.

I followed Dr. Valdez to her new office. The new office is clean, spacious, and well-built. The new office is surrounded by other medical professionals in the plaza. Dr. Valdez has always been thorough, informational, and professional with her exams. Nasim, the optician, helped me get out of my comfort zone of only selecting black frames, to a new color. I enjoy wearing my smoked-out brown SALT frames. This is an excellent location with wonderful staff. I highly recommend Dr. Valdez.

Was told to give it a shot but unfortunately location is much too far. Prices do seem a little more than my usual eye place too /: Overall if you live around the area they are all very kind and it’s nice and clean.

I've been seeing Dr. Valdez for the past few years (at the Seven Hills and the District offices) and she is always very kind, patient, and thorough in her explanations and answers to any questions or concerns I may have. Her and her staff were very helpful throughout the entire process of checking in and viewing the selection of glasses frames, which made the overall visit very pleasant and efficient.